Services

Our Platform & Services

End-to-End Patient Recruitment & Retention Technology

One integrated platform for the complete patient journey—from awareness through study completion. No more multiple vendors, multiple logins, multiple headaches.

THE CLINICAL TRIAL SOLUTIONS PLATFORM

We've built a complete technology ecosystem that connects patients, research sites, and sponsors through every phase of the clinical trial.

🎯

Patient Recruitment

Digital acquisition across social, search, and programmatic channels reaching millions of condition-specific patients.

Patient Qualification

In-house pre-screening before site referral. Every patient verified against protocol requirements.

🖥️

Site Portal

Single sign-on platform for sites to manage all patient referrals, communications, and scheduling.

💚

Patient Retention

Engagement tools to keep patients enrolled and compliant through study completion. 85% retention rate.

📊

Sponsor Analytics

Real-time visibility into enrollment metrics, site performance, source analytics, and diversity reporting.

🌍

Diversity Tools

Bilingual capabilities, targeted community outreach, and demographic documentation for FDA compliance.

Digital Acquisition

Patient Recruitment

Millions of patients are online right now, searching for treatment options. Our digital campaigns reach them across every major platform with condition-specific messaging.

Social Media Marketing

Facebook/Meta targeted campaigns, Instagram visual storytelling, AI-powered lookalike audiences based on enrolled patient profiles.

Search Engine Marketing

Google Ads capturing patients actively searching for treatment options with health-specific keywords targeting condition symptoms and clinical trials.

Programmatic Advertising

Display ads across WebMD, Healthline, Mayo Clinic, and similar health networks. Retargeting campaigns for interested visitors.

Patient Recruitment
IRB-Compliant Creative

All patient-facing content reviewed for regulatory compliance with study-specific landing pages.

Patient Qualification
75%
Reduced Screen Failures
Pre-Screening

Patient Qualification Suite

Quality referrals, not just quantity. When a patient expresses interest, our in-house qualification team contacts them within minutes—while the study is still top of mind.

Immediate Contact

Minutes, not days. 10-point protocol with phone, text, and email.

📋

Protocol-Specific

Custom scripts based on your I/E criteria with medical history review.

🎓

Trained Coordinators

GCP-aware, HIPAA-trained team with patient-centric communication.

🌎

Bilingual Team

Native Spanish-speaking coordinators available for diversity requirements.

THE PATIENT JOURNEY

Step by step from awareness through study completion

1

AWARENESS

Patient sees our targeted ad on social media or search

2

INTEREST

Patient visits landing page, learns about trial, completes intake

3

QUALIFICATION

Our team calls patient within MINUTES to verify eligibility

4

REFERRAL

Qualified patient referred to nearest site with complete notes

5

SCHEDULING

Appointment booked with confirmation and reminders

6

SCREENING

Patient visits site for formal screening (failure rate dramatically reduced)

7

ENROLLMENT

Patient enrolls and enters retention program

8

RETENTION

Ongoing engagement ensures 85% completion rate

For Research Sites

Site Portal

One login. Everything you need. Manage all patient referrals, communications, scheduling, and status updates in a single HIPAA-compliant platform.

📥

Patient Queue

View all pending referrals with complete screening notes, contact history, and eligibility summary.

💬

Communication Tools

SMS/text messaging and email templates directly from portal with complete history logged.

📅

Scheduling & Status

Schedule screening visits, update patient status with one click, automatic sponsor notification.

🔒

Compliance & Security

HIPAA-compliant data management, role-based access controls, complete audit trails.

Site Portal
For Sponsors & CROs

Sponsor Analytics Dashboard

Real-time visibility. Data-driven decisions.

📈

Enrollment Tracking

• Current enrollment vs. targets
• Enrollment velocity and projections
• Time-to-enrollment trends
🏥

Site Performance

• Enrollment by site with comparisons
• Screen failure rates by location
• Referral-to-enrollment conversion
📊

Source Analytics

• Channel performance (social, search)
• Cost-per-enrollment by source
• ROI tracking and optimization
🌍

Diversity Metrics

• Demographic breakdown of enrolled
• Progress against Diversity Action Plan
• Exportable regulatory reports
Patient Retention
85%
Retention Rate
(Industry avg: 60-70%)
Study Completion

Patient Retention System

Keep patients engaged through study completion with automated engagement tools that deliver 85% retention—significantly above the 60-70% industry average.

Automated Engagement

Appointment reminders via SMS, email, and app. Milestone check-ins at key study points. Educational content delivery.

Two-Way Communication

Patients can text questions to study team. Quick response protocols for patient concerns. Complete communication logging.

At-Risk Identification

Missed appointment alerts. Engagement decline detection. Site notification for intervention before dropout.

Technology & Compliance

Enterprise-grade security and regulatory compliance built in

🔒

HIPAA Compliance

• End-to-end encryption for all patient data
• Role-based access controls
• Complete audit trails
• Business Associate Agreements with all clients
🔗

Integration Capabilities

• CTMS integration options
• Site EMR connectivity
• API access for custom connections
• Standard data export formats
🛡️

Data Security

• SOC 2 Type II security standards
• Regular penetration testing
• Encrypted data at rest and in transit
• Secure cloud infrastructure

See the Platform in Action

Schedule a 45-minute demo to see how Clinical Trial Solutions can accelerate your enrollment.

We'll walk through the entire platform—patient recruitment, qualification, site portal, sponsor analytics, and retention tools.

Address

77 Sugar Creek Center Blvd Ste 600 Sugar Land, TX 77478

Call Us

+1 (281) 372-9997

Email Us

Kresnier@ClinicalTrialSolutions.org